Markopolo AI

About Markopolo AI

Markopolo AI is a behavioral intelligence and customer engagement platform built for e-commerce and direct-to-consumer brands. Tasfia Tasbin co-founded the company in Dhaka in 2021 alongside Rubaiyat Farhan and Mubtaseem Zaman, bringing an engineering background rather than a marketing one to a company now competing directly with adtech and martech players built in much larger startup hubs.

Her background is in electrical engineering, an unusual entry point for a founder now running a platform built around AI-driven marketing personalization.

An Engineering Foundation

Tasfia Tasbin studied Electrical, Electronics and Communications Engineering at Chittagong University of Engineering and Technology, graduating in 2017. Before co-founding Markopolo AI, she worked at Gaze Technology, a visual AI startup, and completed an IoT traineeship at DataSoft Systems Bangladesh.

That combination of visual AI and hardware-adjacent experience gave her a technical foundation that most marketing-platform founders don't start with, one that shows up in how deeply Markopolo AI leans on proprietary algorithms rather than off-the-shelf marketing tooling. It also meant she came to customer engagement software as an engineer solving a data problem, rather than a marketer looking to add AI features to an existing product.

Founding Markopolo AI

In 2021, Tasfia Tasbin co-founded Markopolo AI in Dhaka alongside Rubaiyat Farhan, who serves as COO, and Mubtaseem Zaman, who serves as CTO. The platform was built to help e-commerce and D2C businesses understand customer behavior and engagement patterns using AI, rather than relying on the fragmented analytics tools most online sellers were stitching together manually.

The company has since expanded its footprint well beyond Bangladesh, serving customers internationally while keeping its founding team's roots in Dhaka's engineering talent pool. That combination, an internationally competitive product built by a team that started with a ten-person office and a few hundred subscribers, has become part of how Markopolo AI positions itself to investors.

Winning on a Global Stage

Markopolo AI has picked up recognition on more than one international stage. The company won the AI Oasis Hackathon at LEAP 2024 in Saudi Arabia, securing a $40,000 grant, and placed in the top 10 of South Korea's K-Startup Grand Challenge.

Those results gave the company credibility with investors and partners well outside Bangladesh's own startup ecosystem, at a stage when many local startups are still building domestic traction. Tasfia Tasbin and Rubaiyat Farhan were later selected for HF0, one of the world's most selective founder residencies, based in San Francisco.

Forbes Recognition

In 2023, Tasfia Tasbin and Rubaiyat Farhan were named to the Forbes 30 Under 30 Asia list, a recognition that placed Markopolo AI among a small group of Bangladeshi-founded companies to receive that distinction. The honor reflected both the technical ambition of the platform and its early traction in international markets.

A Bangladeshi Startup With a Global Address

Markopolo AI's HF0 residency has given the company a genuine San Francisco presence alongside its Dhaka roots, an unusual dual-location structure for a company that began as a ten-person team serving a few hundred subscribers. That structure reflects a deliberate choice to showcase Bangladeshi-built software on a global stage rather than relocating away from where the product was originally built.

Where Markopolo AI Stands Today

Tasfia Tasbin continues to lead Markopolo AI's product and company strategy, building out an AI platform from a Bangladeshi engineering base into a company that has now processed more than 1.4 billion behavioral data events. That combination of Dhaka-rooted engineering talent and international startup ambition has made Markopolo AI one of the more closely watched Bangladeshi technology companies among global investors, and one of the youngest companies profiled in this directory to have already built a genuinely international footprint.

Products

Markopolo AI's platform centers on AI-driven customer engagement infrastructure rather than a single standalone tool.

Markopolo AI is the company's core customer engagement platform, capturing and consolidating first-party behavioral data to power personalized marketing across multiple channels.

Behavioral Intelligence Engine applies proprietary algorithms and large language models to segment customers and extract insights from consolidated first-party data.

Revenue Agent is Markopolo AI's more recently launched product, positioned as an autonomous agent for commerce businesses looking to grow revenue through personalized outreach at scale.

Across its core engagement platform, behavioral intelligence engine, and newer revenue agent product, Markopolo AI's lineup reflects a company built around a single core capability, turning first-party customer data into personalized marketing, applied across an expanding set of use cases for e-commerce and D2C brands.